Privacy Policy | Erskine Property

Privacy & Cookies Policy

Introduction

We are committed to protecting your privacy and handling your personal information fairly and lawfully.

This policy explains how we collect, use, and protect your information when you visit our website or contact us about our letting and property management services.

By using our site, you agree to the terms in this policy and consent to our use of cookies as described in Section 9.

In this policy, “we”, “us” and “our” refer to Erskine Property Management LTD.

How We Use Your Personal Data

We may process:
• Usage Data – e.g. IP address, browser type, pages visited – to monitor and improve our site (legitimate interest).
• Enquiry Data – details you provide when enquiring about a property or our services – to respond to your request and, if relevant, progress a tenancy or management arrangement (consent/contract).
• Tenancy/Management Data – personal information required to let or manage a property (contract/legal obligation).
• Communication Data – messages, calls, or emails you send – to respond and keep records (legitimate interest).

We may also process data to comply with legal obligations, protect vital interests, or defend legal claims.

Sharing Your Data

We may share your data with:
• Professional advisers, insurers, and legal representatives.
• Contractors, tradespeople, referencing agencies, and service providers where necessary to manage or let a property.
• Regulatory bodies if required by law.

We will never sell your data.

Data Retention

We keep your data only as long as necessary:
• Enquiry data – up to 1 year from your last contact unless you opt into marketing.
• Tenancy/management records – typically 6 years after the tenancy or contract ends (legal requirement).

Security

We use appropriate measures to protect your data, but no internet transmission is 100% secure.

Your Rights

You can:
• Request a copy of your personal data.
• Ask us to correct or delete your data.
• Withdraw consent for marketing at any time.

Third-Party Websites

Our site may link to other websites. We are not responsible for their content or privacy policies.

Children’s Privacy

Our services are for people aged 18+. If we learn we hold data for anyone under that age, we will delete it.

Cookies are small files stored on your device. We use them to:
• Analyse site use (Google Analytics).
• Improve functionality and security.

You can block cookies in your browser settings, but this may affect site performance.

Google’s privacy policy:
https://www.google.com/policies/privacy/

Erskine Property Management LTD
Registered in Scotland – Company No. SC847735
LARN 2508002
Registered Office: Annfield House, 1 Eskbank Toll, Dalkeith, EH22 3DY

Email: lettings@erskine.property
Phone: 0131 378 1840

Privacy & Cookies Policy

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